FAQ

Q. What is a Glueless Wig?
A glueless wig is a wig that doesn’t require any glue or tape to stay in place. Instead it has features like adjustable straps, combs, or elastic bands to securely fit your head. This is why it is important to select your correct cap size. This makes glueless wigs, easy to put on and remove without the hassle of messy adhesives. 

Q. Do all wigs come fully customized? 
A. Yes! Our wigs will come fully customized. This means your unit will have bleached knots, pre-plucked hairline, styling, and baby hairs if requested. 

Q. How will I be notified once my order ships?
A. You can log into your account through our website and track your order. Also, you will receive an automatic email once your order is shipped with your tracking number from USPS priority mail.

Q. How long does it take for my unit to be shipped? 
A. Ready to ship units ship out in 2-3 days business days after placing your order.

Q. Are refunds accepted? 
A. As stated on the “Refund Policy”, we do not offer refunds, exchanges or returns on any products purchased through our website. Please read the return and refund policy carefully before making a purchase.